Child Support Process

There are 7 steps involved in setting up your case:

1. Open a child support case
2. Locate the noncustodial parent (NCP)
3. Establish paternity
4. File a support order
5. Set up payment
6. Enforce the support order
7. Review the order

NOTICE: Paternity Acknowledgment Form and Hospital Limitations

Hospital visitor limitations have prevented some parents from adding the father’s name to their child’s birth certificate. Parents can complete Paternity Acknowledgment (PA) forms at a Vital Records office to update the birth certificate.

NOTICE: DCSS Lobbies Reopening

All DCSS office lobbies have reopened and are currently operating with a limited schedule. Lobby hours are Tuesdays to Thursdays from 9 a.m. to 3 p.m. On Mondays and Fridays, only individuals with appointments will be allowed entry.

We encourage customers to take advantage of our self-service options to conduct business with DCSS. An in-person appointment can be arranged by calling 1-844-694-2347 or through the DCSS On the Go mobile app.