My Case

The Division of Child Support Services (DCSS) strives to ensure that our customers receive the highest level of service.  If you have a case with DCSS, this page will provide you with helpful links to view information about your case. 

Other Helpful Links

Custodial parents experiencing any issues with EPPICard

Custodial parents experiencing any issues with EPPICard, should contact EPPICard directly. Due to increased call volume, EPPICard customer service is experiencing higher than normal hold times to reach a customer service agent. Hold times do improve each evening between the hours of 8 p.m. and 8 a.m. EST. If you have questions about your balance, t