Family Support Registry

Since July 1, 2000, Georgia law, O.C.G.A. §19-6-33.1(c) requires that the Georgia Family Support Registry collect and process all court ordered child support payments. This includes:

  • Any case enforced by the Georgia Division of Child Support Services (DCSS), and
  • All other support orders not enforced by DCSS that are subject to an income deduction order.

Now, parents, small employers or others can make child support payments online directly from a Bank Account or by Visa or Mastercard Credit / Debit Card.

Mailing Instructions

Payments mailed to the Family Support Registry should be directed to one of three post office boxes, depending on the source of payment. First and foremost, follow the payment instructions provided and issued by any Georgia Division of Child Support Services or as stated in your privately obtained court order. Otherwise, use the following information:

  • For Non-Custodial Parent

    Family Support Registry
    P.O. Box 1600
    Carrollton, GA 30112-1600

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  • For Employer or Private Attorney

    Family Support Registry
    P.O. Box 1800
    Carrollton, GA 30112-1800

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  • For Out of State Child Support Agency

    Family Support Registry
    P.O. Box 1700
    Carrolton, GA 30112-1700

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Administrative Fee Information

DCSS began charging an administrative fee on July 1, 2007 on all payments processed by the FSR. The administrative fee is five (5) percent of each non-custodial parent deduction or $1.50 per non-custodial parent deduction, whichever is less. This fee must be included with each payment mailed by the non-custodial parent directly to the Family Support Registry or from employers sending deductions on behalf of a non-custodial parent to the Family Support Registry.

The fee amount should not be sent as a separate payment. It should be included with the non-custodial parent's child support deduction payment. Additional information is available regarding DCSS fees.

Information for Employers

Employers may contact the Family Support Registry (FSR) via phone or email to inquire about a payment sent or to set up Electronic Funds Transfer (EFT).

Phone:  (866) 836-6434
Email:   gaeftmanager@smimail.net

Non-IV-D Cases for Collection and Disbursement Only

If you or your client (private attorney) do not currently have an active case with DCSS and you have any questions regarding where to submit an income deduction order, please contact the DCSS Communications Center at 1-844-MYGADHS (1-844-694-2347).

If your court order includes an income deduction order, please provide a copy along with a copy of the court order to your employer. You or your attorney must also mail a copy of these document along with the completed Private Child Support Order Registration Form to Family Support Registry, P.O. Box 1800, Carrollton, Georgia 30112 to ensure that payments are processed timely. Forms may be sent by fax to (770)-836-2701. Once payments are received, funds will be disbursed to the custodian.

Additional links for Family Support Registry Payment Resources: